Welcome to Sloanesbespoke Hair. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our services.
- Services: Hairdressing, styling, coloring, treatments, and any other services provided by Sloanesbespoke Hair.
- Client: The individual receiving the services.
- Website: The official Sloanesbespoke Hair website.
- Premises* The location(s) where Sloanesbespoke Hair operates and provides services.## Use of Services: Eligibility
- Clients must be at least 18 years old to use our services or have parental/guardian consent if under 18.
- Clients must provide accurate personal information when booking appointments or purchasing products.
Appointments
- Appointments can be booked through our website, over the phone, or in person at our premises.
- Clients must provide at least 24 hours' notice to cancel or reschedule appointments. Failure to do so may result in a cancellation fee.
Health and Safety
- Clients must inform the stylist of any allergies, medical conditions, or sensitivities before receiving any treatment.
- Sloanesbespoke Hair reserves the right to refuse service if it may pose a health risk to the client or stylist.
Payments and Refunds
Pricing
- All prices for services are listed on our website and may vary based on the type of service, stylist, and location.
- Prices are subject to change without prior notice. However, the price agreed upon at the time of booking will be honored.
Payments
- Payments can be made by cash, credit/debit card, or other accepted payment methods as specified on our website.
- Full payment is required upon completion of the service.### Refunds
- Refunds for services rendered are generally not provided. However, if a client is dissatisfied with a service, they should contact Sloanesbespoke Hair within 48 hours to discuss possible remedies.
- Product refunds or exchanges are subject to the return policy outlined at the time of purchase.
Conduct and BehaviorClient Conduct
- Clients are expected to conduct themselves respectfully while on the premises.
- Any form of abusive, threatening, or inappropriate behavior towards staff or other clients will not be tolerated and may result in refusal of service and being asked to leave the premises.
Stylist Conduct
- Stylists will provide services with the utmost professionalism and care.
- Stylists are required to maintain confidentiality regarding any personal information disclosed by the client during their appointment.
Liability Limitation of Liability
- Sloanesbespoke Hair is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Sloanesbespoke Hair’s total liability for any claim arising out of or in connection with our services shall not exceed the amount paid by the client for that service.
Disclaimer
- Services are provided on an "as is" basis. While we strive for excellence, results may vary depending on individual hair type, condition, and other factors.
Intellectual Property- All content on the Sloanesbespoke Hair website, including but not limited to text, graphics, logos, and images, is the property of Sloanesbespoke Hair and is protected by applicable intellectual property laws.
- Clients may not use, reproduce, or distribute any content from our website without prior written consent from Sloanesbespoke Hair.
Privacy- Sloanesbespoke Hair respects the privacy of its clients and is committed to protecting personal data.
- Our Privacy Policy, available on our website, outlines how we collect, use, and protect client information.
Amendments- Sloanesbespoke Hair reserves the right to amend these terms and conditions at any time without prior notice.
- Clients are encouraged to review these terms periodically for any changes.
- Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Contact Information for any questions or concerns regarding these terms and conditions, please contact us at:
Sloanes Bespoke Hair
Salon@Sloanesbespokehair.co.uk
Sloanesbespokehair.co.uk
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
At Sloanesbespoke Hair, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect:
Personal Information: Name, contact details (phone number, email address), and payment information.
- Appointment Details: Booking history, service preferences, and any relevant health information.
How We Use Your Information:
Service Delivery: To provide and personalise our services to meet your needs.
- Communication: To confirm appointments, send reminders, and provide updates.
Data Security: We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Sharing:
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services (e.g., payment processing) or comply with legal obligations.
Your Rights:
Access: You have the right to request a copy of your personal data.
- Correction: You can ask us to correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal information.
Contact Us: If you have any questions or concerns about our privacy practices, please contact us,
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Sloanesbespoke Hair uses cookies to enhance your experience on our website.
This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help improve your browsing experience by remembering your preferences and enabling certain functionalities.
How We Use Cookies:
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the website to function correctly and cannot be switched off in our systems.
- Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
- Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.
Purpose of Cookies:
Session Management: To maintain your session and ensure a smooth and secure browsing experience.
- Personalisation: To remember your preferences and personalize content.
- Analytics: To analyse website traffic and improve our website’s performance.
- Advertising: To deliver tailored advertisements based on your interests.
Managing Your CookiesYou can manage your cookie preferences through your web browser settings. You can choose to accept all cookies, reject all cookies, or be notified when a cookie is set. However, disabling cookies may affect the functionality of our website.
How to Manage Cookies- Browser Settings: Most web browsers allow you to control cookies through their settings. Visit your browser's help section for instructions on how to manage cookies.
Changes to This Policy: Sloanesbespoke Hair reserves the right to update this Cookies Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us: If you have any questions about our Cookies Policy, please contact us.
